Support-Specialist-4
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Recent activity by Support-Specialist-4-
Why does the Bid Center show "No Bids Found"?
Buyers use the system to conduct electronic RFQ's and reverse auctions. If you have been invited to participate in a reverse auction, you will see information in the Bid Center which allows you to ...
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Why do the Contract Listings show "No Bids Found"?
From time to time, buyers may post opportunities in the system, however because the search features within the system are so comprehensive, many buyers elect to search for companies that provide th...
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My page is blank when I hit the submit key.
You need to scroll up to the top of the page after completing an action. This is a browser related issue and may only happen to you occasionally. We are continuing to work on alleviating this as we...
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My Screen freezes when I try to enter the website.
Check and make sure you have a good internet connection. Check the browser version you are running. You must be running at least Internet Explorer 6.0.
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I am receiving an error message, what should I do?
If you receive an error message on the screen, a notice is automatically sent to the system support team. If you are able to provide some additional information, we request that you continue with t...
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Who is SupplierGATEWAY?
SupplierGATEWAY is a third party Supplier Information Management company to whom we’ve contracted the administration and monitoring of this System. SupplierGATEWAY is experienced in providing and h...
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How secure is my information?
Security measures, including data encryption, password authentication, and firewall controls are all at or above industry standard and configured to provide robust protection against data theft/una...
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How will registering in the system help my company?
Registration in the site will decrease the time and expense previously invested by your organization to respond to various/duplicate information requests, increase visibility of your firm’s product...
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There are several sections that ask for information. Will I be required to fill everything in?
All required information is indicated in red lettering. All other information is optional. Please be advised that the more information you give, the more beneficial this is to us. However there may...
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I am a current supplier. If I do not register in the system, will it adversely impact my ability to secure business with you in the future?
There is no definitive answer to this question. Many factors are involved in determining the answer to this question on a case-by-case basis, including the specific service and/or material that you...