Support-Specialist-4
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Posts
Votes on activity by Support-Specialist-4-
Why do the Contract Listings show "No Bids Found"?
From time to time, buyers may post opportunities in the system, however because the search features within the system are so comprehensive, many buyers elect to search for companies that provide th...
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My page is blank when I hit the submit key.
You need to scroll up to the top of the page after completing an action. This is a browser related issue and may only happen to you occasionally. We are continuing to work on alleviating this as we...
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My Screen freezes when I try to enter the website.
Check and make sure you have a good internet connection. Check the browser version you are running. You must be running at least Internet Explorer 6.0.
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I am receiving an error message, what should I do?
If you receive an error message on the screen, a notice is automatically sent to the system support team. If you are able to provide some additional information, we request that you continue with t...
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How secure is my information?
Security measures, including data encryption, password authentication, and firewall controls are all at or above industry standard and configured to provide robust protection against data theft/una...
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How will registering in the system help my company?
Registration in the site will decrease the time and expense previously invested by your organization to respond to various/duplicate information requests, increase visibility of your firm’s product...
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There are several sections that ask for information. Will I be required to fill everything in?
All required information is indicated in red lettering. All other information is optional. Please be advised that the more information you give, the more beneficial this is to us. However there may...
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What if I can’t get all the info I need right away?
It is not mandatory that you have all the information at the time you register. Enter as much as the information as you can and then return to the site to add the rest of the information as you rec...
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I am a manufacturer or distributor and you have never requested this kind of information before. Why am I now being asked for it?
From time to time, regulations, new business risks and the simply logistical issues of growing as a company, prompt companies to change/improve how we do business. The system is an attempt to addre...
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I have been doing business with you for many years. Why am I being asked to provide this information now?
We are in the process of automating the maintenance of important information about suppliers and service providers. Part of the process includes secure Internet based systems such as this one as a ...