This condition occurs when you have more than one user account in the system

If you encountered this message - we have already received notice of the condition (the system sends us a message) so, you don’t actually need to do anything!

You don’t even need to send us a notice through the support tool as someone will automatically be dispatched to resolve the issue and send you an alert when it is taken care of.

It may take up to 24 Hours to resolve the condition so please be patient.