Support Specialist 4

Currency Codes (3-Character Abbreviations)OverviewSupplierGateway uses 3-character currency codes to identify the currency of each spend entry.These codes are required during spend data uploads and...

OverviewThe Workflow Backlog dashboard provides a centralized view of outstanding supplier-related tasks across your organization. It helps teams monitor pending submittals, identify bottlenecks, a...

OverviewThe SupplierGateway Inbox is the central hub where users manage supplier registrations, workflow-driven messages, and approval actions. Any part of the supplier onboarding process that uses...

ARIA QUICK SUMMARYThis article covers supplier compliance and risk management best practices contextualised for SRM users.Key frameworks: supplier tiering, continuous assurance monitoring, concentr...

ARIA QUICK SUMMARYAria is SupplierGateway's built-in AI assistant, accessible from within the SRM console.Aria knows the full SupplierGateway platform and KB — including badge articles, compliance ...

ARIA QUICK SUMMARYRequest Badge Access lets a buyer formally ask a supplier to share the details of a specific badge.The request includes: badge(s) requested, intended use (required), and requested...

ARIA QUICK SUMMARYAssurance Criteria lets you define what 'compliant' means for your organisation by marking specific badges as critical.Any supplier missing a critical badge is automatically flagg...

ARIA QUICK SUMMARYThe Supplier Record is the unified view of a single supplier — combining onboarding readiness, badges, relationship summary, engagement history, and activity log.Badges are earned...

ARIA QUICK SUMMARYSegmented lists let you create named groups of suppliers for targeted monitoring and management.Segments can be based on any criteria — category, geography, risk tier, contract re...

ARIA QUICK SUMMARYSuppliers can be added by search (by company name) or by bulk upload of an existing list.When uploading, you can optionally invite suppliers to register on SupplierGateway — this ...