Browse by category

Getting Started with SupplierGATEWAY

• Understand How Data Flows Across Domains
• Understand Platform Domains and Boundaries
• How SupplierGateway Fits Into Your Enterprise Ecosystem (FITS)
• Understanding the SupplierGateway Platform
• Everything You Need to Know About SupplierGateway API Integration
• How to Customize Your Portal Homepage Using The Homepage Editor

See all 13 articles

Account Management

• Adding Proxy to a User Account
• Assigning Proxy Designation: Client Admins ONLY!
• Baseline Settings
• Corporate Responsibility: Can anyone in my organization have access to my portal?
• How Do I View Internal User Activity?
• How to create new user accounts via a bulk file upload

See all 11 articles

Supplier Management

• Supplier Management

• Understanding the Onboarding Readiness Credential & Badge
• ABOUT: Economic Impact Report
• ABOUT: Generating Current Supplier Registration Reports
• ABOUT: Generating Tier II Reports
• Adding Contact Information to Existing Supplier Records
• Best Practices: Supplier Email Campaigns

See all 53 articles

Procurement

• Create a Purchase Order
• Create a Requisition
• Initiate a Bid or RFx
• Process Supplier Payments
• Review and Award a Bid
• Review and Resolve Invoice Exceptions

See all 9 articles

Corporate Responsibility

• AB962 Reporting
• Digital Project Reporting
• Sustainability

• AB962 (California) - Crafting Your Organization's Supplier Diversity Policy Statement
• About - Uploading Suppliers
• About AB1392 Reporting
• Getting Started With Your Supplier Diversity Platform
• How Can I Add/Manage Events in My Calendar?
• How to - Navigate Supplier Status

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Supplier FAQs

• SG Score

• Understanding the Onboarding Readiness Credential & Badge
• Adding W-9 Form
• Application Segments
• Bid Console: How do I respond to a bid?
• Business Identity & Trust Badges
• Countries where EDC is available

See all 22 articles

Users & Subscription

• Accessing the System Without an ID or Password
• Canceling Your SupplierGateway Subscription
• How can I get a copy of my invoices/receipts?
• How to Get Enhanced Digital Certification (EDC) in Africa
• How to Get Enhanced Digital Certification (EDC) in Asia
• How to Get Enhanced Digital Certification (EDC) in the Middle East

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Troubleshooting and Advices

• I received an email stating my EIN/TIN was invalid (REGISTERED USERS)
• TIN/EIN Conflict: Why has my TaxID number been removed?
• Duplicate User Accounts
• PENDING PASSWORD REQUEST: NO UPDATE RECEIVED
• Why does the Bid Center show "No Bids Found"?
• How to Create a Password

See all 7 articles