Support-Specialist-4
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How do I find out more information about becoming certified as a diverse business?
We recommend you visit the Diversity Information Resources website (www.diversityinforesources.com) and click on the “certification” link for information on certifying organizations.
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I have registered at a site that uses the SupplierGATEWAY system before, do I need to register each time?
Each corporation that uses a SupplierGATEWAY based solution typically maintains an individual point of entry for accessing their diversity systems. However, as a benefit to you, you need not comple...
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I think my privacy settings may be an issue?
One common issue is related to your browser settings. As with most secured interactive web sites, it is necessary to set your Privacy settings at a level that will allow your browser to accept our ...
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I lost the emails that were sent to me with my registration number, user-id and password.
You can use the Forgot Password function on the home page of the web site to have your login-id and a new temporary password sent to your e-mail address. Just click on the “ Forgot Your Password ” ...
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I did not receive my User ID, Password and/or Registration key.
We strongly recommend you check your Spam Folder or Junk Folder to make sure the email containing your ID and password were not marked as undesirable mail. In some corporate mail networks, this may...
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I still can’t log on and my cookies have been enabled
Two Options:1. Delete your Cookies(Open the internet Options then choose General tab and delete your cookies.)Or2. Close your browser program completely and then reopen with a new window.
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My Login Attempt was Unsuccessful
One common issue is related to your browser settings. As with most secured interactive web sites, it is necessary to set your Privacy settings at a level that will allow your browser to accept our ...
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I am not sure if I already have an ID and password and I would like to access the system
If you are not sure if you have an ID and password, try the “Forgot Password” function first. You will need to enter your first and last name and email address as you originally registered in the s...
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While Registering I get an error with an Unable to Process the Request error with an event reference number
If you encounter this condition when you click on the supplier Registration page, it is most likely because your cookies are disabled in your browser. You will need to enable cookies in order to ut...
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Why did I get a notice saying I had Duplicate Accounts Found?
This condition occurs when you have more than one user account in the system If you encountered this message - we have already received notice of the condition (the system sends us a message) so, y...