Support Specialist 3

Anyone that has an individual profile under your Company Account can update the Primary Contact information. To update the Primary Contact, you can access this information under <Basic  Supplier Pa...

If you have registered on any of our SupplierGateway portals, you already have credentials that can be used across all portals on our platform. However, if you're unsure whether you have credential...

If you have more than one customer that utilizing the SupplierGATEWAY system, your Tier 2 reporting could look different as we have different products. There is no need to be concerned, If you see ...

When you are required or asked to report your Tier 2 Spend by your customer, you should login to their supplier portal and look for the Submit Tier 2 reporting app under ACTIVE APPS.    If you do n...

Experian, as it relates to the SupplierGATEWAY tool, pulls Business report Only. We do not pull personal data with this tool. This is strictly for business purposes to monitor the health and financ...

If you are a Prime required to report, once you login to the designated portal, you will have the option to report via the Applications under the App Navigator.   For Tier 2 Primes, you will see ei...

The Admin on your account has the authority to assign who has the authority to make Application purchases on behalf of the company. You will have to notify your admin to update your account.     Fo...

To view your Potential Suppliers, as an Admin, you will visit <Manage System Settings<Potential Supplier. Here you can not only view a summary of your Potential Suppliers on a dashboard, but you ca...

As an Admin, you can view the activity of internal users. To view this activity and statistics surrounding their portal activity, you can go to <Manage System Settings< Internal User Report.   You ...

Opportunity Postings are a way for you to post to a large audience OR view post from an audience regarding opportunities such as a grant, RFI, RFP or Sources Sought by a company.     To Post an Opp...