Support Specialist 3

Support Specialist 3

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Recent activity by Support Specialist 3 Recent activity Votes
  • Setting Up Reporting Dates for Tier 2 Reporting

    To set up reporting dates for your Tier 2 Primes to report, please visit your admin settings <Manage System Settings< Baseline Settings. Here you can set up reporting dates for your portal.  Once y...

  • How to Access Compliance Documents

    To access Compliance documents, please note the following:   1) Locate the Compliance Documents Application on your portal. Make sure you add all necessary document that you would like your audienc...

  • Setting Up Your Single Sign On (SSO)

    This short step by step tutorial for setting up SSO is a useful way to understand what steps are involved.  Click to watch before you get started. For SSO, once you have activated the SSO applicat...

  • Finding a Supplier by Tax ID (TIN #)

    To locate a supplier by their Tax Identification Number, please go to the Manage System Settings and select Supplier Status. You are able to search your Current Suppliers by TIN under Supplier Stat...

  • Supplier Numbers

    Supplier Numbers are required for Supplier Uploads and Tier 1 Spend Uploads. There is not a standard for creating a supplier number. Usually, supplier numbers are created internally and recorded. O...

  • Viewing your Customers Registration Completion

    There are various ways to review your Customers registration progress. You can reference the Current Supplier Report which can be found on the top left corner of the Supplier Status Page. Generate ...

  • Updating Organizational Profile

    You may update your organizational profile after you login to the SupplierGateway system.  This permission is limited to administrative users from your company (if you are the first user, you are t...

  • Who can update Primary Contact?

    Anyone that has an individual profile under your Company Account can update the Primary Contact information. To update the Primary Contact, you can access this information under <Basic  Supplier Pa...

  • Resetting Your Login Password

    If you have registered on any of our SupplierGateway portals, you already have credentials that can be used across all portals on our platform. However, if you're unsure whether you have credential...

  • Reporting Tier 2 Using Different Applications

    If you have more than one customer that utilizing the SupplierGATEWAY system, your Tier 2 reporting could look different as we have different products. There is no need to be concerned, If you see ...