Support-Specialist-4
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Recent activity by Support-Specialist-4-
The Person who used to be our contact for the system is no longer the contact and I want to update my company’s information
You will need to register in the system and establish an account for yourself under your company. Accounts that have not been approved by the primary user from your company within three days will b...
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I lost the emails that were sent to me with my registration number, user-id and password.
You can use the Forgot Password function on the home page of the web site to have your login-id and a new temporary password sent to your e-mail address. Just click on the “ Forgot Your Password ” ...
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I did not receive my User ID, Password and/or Registration key.
We strongly recommend you check your Spam Folder or Junk Folder to make sure the email containing your ID and password were not marked as undesirable mail. In some corporate mail networks, this may...
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I still can’t log on and my cookies have been enabled
Two Options:1. Delete your Cookies(Open the internet Options then choose General tab and delete your cookies.)Or2. Close your browser program completely and then reopen with a new window.
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My Login Attempt was Unsuccessful
One common issue is related to your browser settings. As with most secured interactive web sites, it is necessary to set your Privacy settings at a level that will allow your browser to accept our ...
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I am not sure if I already have an ID and password and I would like to access the system
If you are not sure if you have an ID and password, try the “Forgot Password” function first. You will need to enter your first and last name and email address as you originally registered in the s...
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I do not have an ID and password – How do I access the system?
You will need to register as a user. There are several options to getting this done and the appropriate option for you depends on how you arrived at the site. If you were invited to register, the ...
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I tried the “Forgot Password” function several times and I am unable to login with password that was sent to me
I tried the “Forgot Password” function several times and I am unable to login with password that was sent to me. When you use the “Forgot Password” feature, a new password is automatically generate...
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I have logged in but I am having difficulty creating a new password.
I have logged in but I am having difficulty creating a new password. Entries don't seem to "take" Due to enhanced security measures put in place for your protection, you will be prompted to create...
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Trouble Logging In?
I am having trouble with the user ID and password that was sent to me. I cannot log in to the system. Your User ID and password must be entered exactly as it appears in the email that was sent to y...