I am receiving an error message, what should I do?

If you receive an error message on the screen, a notice is automatically sent to the system support team. If you are able to provide some additional information, we request that you continue with this process and enter the information so a separate support ticket can be generated. Please include as much information as you can about what you were doing at the time the error occurred e.g., “updating my profile”.

If you can, use the “back” button on your browser to return to the page you were on when the error occurred. There may be a reference number on your message which will help us to track the specific incident that you are referring to.