The SRM Console — Reading and Acting on Your Dashboard

ARIA QUICK SUMMARY

The SRM Console is the central dashboard showing all tracked suppliers across three columns: Relationship Health, Access (onboarding readiness), and Assurance (compliance status).

My Suppliers is the primary working view. All Tracked SRM Suppliers shows the full list. Protected Suppliers flags critical or hard-to-replace entities.

Watch: Risk Rising is a dynamic early-warning list — suppliers whose risk indicators have deteriorated recently.

Exceptions & Issues surfaces suppliers requiring immediate action — treat it as your action list.

The console is prioritised by action and change — suppliers needing attention appear at the top.

Best practice: review Exceptions & Issues and Watch: Risk Rising weekly. Do not wait for a supplier failure to review assurance status.

What the Console Shows

The SRM Console gives you a live, prioritised view of every supplier in your programme across three dimensions:

Relationship Health	The overall quality and activity level of your engagement with this supplier — based on interaction history, responsiveness, and relationship activity.
Access	Onboarding readiness status — whether the supplier is ready, in progress, or not started in terms of credentials and information needed to be onboarded.
Assurance	Compliance and credential status — whether the supplier holds the badges your organisation requires, and whether any are missing or expired.

The Left-Side Lists

• My Suppliers — your actively managed supplier list. Your primary working view.
• All Tracked SRM Suppliers — every supplier being monitored across your organisation.
• Protected Suppliers — suppliers flagged as critical or hard to replace. These warrant closer monitoring and contingency planning.
• Watch: Risk Rising — suppliers whose risk indicators have deteriorated recently. Your early warning system.
• Following — suppliers you are tracking without actively managing.
• Exceptions & Issues — suppliers requiring immediate attention. Treat this as your action list.

How to Use the Console Effectively

1. Start each session with Exceptions & Issues — address anything flagged before reviewing the broader list.
2. Check Watch: Risk Rising at least weekly. An appearance here means a conversation is warranted, not necessarily a crisis.
3. Use the Assurance column to identify compliance gaps before they become a problem in a sourcing or audit process.
4. Review Protected Suppliers quarterly — your critical supplier list should reflect your current commercial reality.

BEST PRACTICE — SUPPLIER RISK MONITORING

• Tier your supplier base by criticality — Tier 1 (critical, single-source), Tier 2 (important, some alternatives), Tier 3 (standard, replaceable). Monitor Tier 1 most intensively.
• The Watch: Risk Rising list is your early warning mechanism. Teams that review it weekly identify emerging supplier issues significantly earlier than those who review reactively.
• Do not wait for a supplier failure to review assurance status. By the time a gap causes a disruption, the window for remediation has usually closed.
• Document your review activity — evidence of regular supplier monitoring is increasingly required in ESG reporting, audit processes, and regulatory compliance frameworks.

SupplierGateway SRM User Success Knowledge Base. For guidance purposes. Regulatory content should be validated with qualified advisors.