Why did I get a notice saying I had Duplicate Accounts Found?

This condition occurs when you have more than one user account in the system

If you encountered this message - we have already received notice of the condition (the system sends us a message) so, you don’t actually need to do anything!

You don’t even need to send us a notice through the support tool as someone will automatically be dispatched to resolve the issue and send you an alert when it is taken care of.