Canceling Your Subscription
You can manage your subscriptions, including canceling your existing subscriptions from the App Explorer on the welcome page. To cancel a subscription just follow the instructions below:
- After logging in, go to the App Explorer on the welcome page and click on the view options icon
- Click on Manage Subscription
- Click on the cancel icon (it is a blue "X" next to the service that you are canceling)
Cancellation: There are no refunds for cancellations. However, your subscription will remain active until the end of the active subscription period.
Free Trial Subscription: If you have not cancelled your subscription before the trial period ends, the full amount of the subscription will be charged on the day following the end of the free trial.